Customer Tier & Discount Policy
Bronze Tier
The first step in your rewards journey.
Requirement: Create an account & make your first purchase.
Silver Tier
Requirement: Spend $50+
- 5% discount on all purchases
- Early access to seasonal sales
Gold Tier
Requirement: Spend $2,000+
- 10% discount on all purchases
- All Silver Tier benefits
- Exclusive access to limited products
Top Tier
Platinum Tier
Requirement: Spend $5,000+
- 15% discount on all purchases
- All Gold Tier benefits
- Free standard shipping on all orders
- Priority customer support
Terms & Conditions
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Tier Calculation: Your customer tier is automatically calculated based on your total accumulated spending (excluding shipping fees and taxes) linked to your customer account.
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Applying Discounts: Your tier discount will be automatically applied at checkout when you are logged into your account.
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Policy Updates: Rakonheli reserves the right to modify the tier requirements, benefits, and terms of this policy at any time. Any changes will be updated on this page.
Thank you for being a valued member of our community!